"I'm Crazy About You" Teddy Bear - 22cm

This product is delivered directly by Cestas Company to the cities of São Paulo, Osasco, Guarulhos, São Bernardo do Campo, Santa André, Diadema, and Barueri/Alphaville . You can schedule the delivery date and time for these cities .

We offer free shipping to all delivery areas, provided the minimum purchase amount is met. See the shipping cost on the checkout page, or check the prices and delivery areas here .

This product is made locally on the delivery date . Therefore, minor product or packaging substitutions are subject to change depending on availability at the delivery location . Substitutions are always made using the most similar products of equivalent price . If a more significant substitution is necessary (for example, changing the type of flower, etc.), our customer service team may contact the buyer to present the alternatives and obtain authorization for the substitution and delivery.

Gift basket deliveries made with care and quality ! If for any reason you are not satisfied with the delivery, simply request a return and we will issue a full refund .

Here's how it works:

Cestas Company guarantees a full refund if the customer is not satisfied with our services or products.

Full refund of the amount paid; see eligible refundable cases within 3 business days:

• Product dissatisfaction: Cestas Company strictly adheres to the Consumer Protection Code, which stipulates that for purchases made online or by telephone, the customer has the right to regret the purchase (article 49), and may request cancellation of the order , with the merchandise being returned by the supplier and a full refund of the amount paid . Therefore, if you are not satisfied with the delivered product for any reason (delivery time, product quality, packaging suitability, or flower characteristics in relation to the photos and description, etc.), simply request cancellation of the purchase and allow the product to be collected within 48 hours, and we will issue a full refund. In cases where the merchandise cannot be returned, a refund is not possible .
• Delivery not made on the date: In exceptional cases where delivery is not made on the requested date due to an operational problem on our part, if the customer does not wish to receive the delivery on a new date and authorizes it, we will issue a full refund of the amount paid, including any applicable preferential, express, or scheduled delivery fees. No refund will be given: In cases where the recipient refuses to receive the delivery, is traveling, or the address provided is incorrect or outdated, Cestas Company will not be able to refund the amount paid, as the basket or gifts have already been prepared and shipped, and will be available for collection by the buyer in the destination city for up to two days. However, if the delivery includes non-perishable products, Uniflores will discuss with its customer the possibility of a proportional refund.

Cestas Company's guarantee is limited to the value of the products purchased and services contracted, and does not entitle the customer to any other type of compensation or indemnity in the event of non-delivery, delay, or discrepancy in the products.