1) Where we deliver:
– Immediate or scheduled delivery in cities within Greater São Paulo:
We have a product line that, due to its delicate nature for transport or product availability, is only available for São Paulo, Osasco, Guarulhos, Alphaville, Barueri, São Bernardo do Campo, Santo André, São Caetano do Sul, and Diadema. These products are also only available for delivery within 2 hours of purchase completion, or you can schedule a delivery date and time in advance.
Deadlines for the validity of the chosen delivery date:
Purchases made Monday through Friday until 5 PM can be delivered on the same day or on another date of your choice at any time;
Purchases made Monday through Friday AFTER 5 PM can be delivered starting the following day during Business Hours or Afternoon, or another date of your choice at any time;
Purchases made on Saturdays before 12 PM can be delivered on Saturday itself, on Sunday, or on another date of your choice.
Purchases made on Saturdays after 12 PM can only be delivered on the first Monday afternoon or on another date of your choice at any time;
Deliveries are scheduled for the indicated date , but there is no guarantee of the chosen time, even for Breakfast Baskets.
We will always try to prioritize delivery within the chosen timeframe whenever possible, but there is no express guarantee of this timeframe. If it is not possible to meet the requested delivery time, the customer has the right to request cancellation, with the return of the merchandise and a full refund at no cost. If delivery is not possible on the chosen DATE , we will contact the customer to find out if they still want delivery on the next business day or if they wish to cancel with a full refund of the amount paid. On NATIONAL HOLIDAYS, such as Carnival, CHRISTMAS and NEW YEAR'S, deliveries are not available in most cities. If one of these dates is chosen, we will contact you to check if delivery can be made ON THE NEXT AVAILABLE DATE, or if the customer prefers to cancel the purchase and receive a refund.
Note: On special dates such as Mother's Day, Valentine's Day, Father's Day, etc., priority is given to the delivery route and date , not the preferred delivery time.
Delivery fees
Our shipping policy aims to offer the best possible prices based on delivery distance and purchase value. See how it works, according to the approximate distance from our store to the delivery location.
See full range chart
Distance range
Description
Value
0 – 3.0 km
Local Delivery – Greater São Paulo area up to 3 km
Free
3.0 – 6.0 km
Local Delivery – Greater São Paulo area up to 6 km
R$ 12.00
6.0 – 8.0 km
Local Delivery – Greater São Paulo area up to 8 km
R$ 15.00
8.0 – 10.0 km
Local Delivery – Greater São Paulo area up to 10 km
R$ 20.00
10.0 – 14.0 km
Local Delivery – Greater São Paulo area up to 14 km
R$ 25.00
14.0 – 20.0 km
Local Delivery – Greater São Paulo area up to 22 km
R$ 29.00
20.0 – 28.0 km
Local Delivery – Greater São Paulo area up to 38 km
R$ 35.00
28.0 – 34.0 km
Local Delivery 34
R$ 40.00
34.0 – 42.0 km
Local Delivery 40
R$ 46.00
| Distance range | Description | Value |
|---|---|---|
| 0 – 3.0 km | Local Delivery – Greater São Paulo area up to 3 km | Free |
| 3.0 – 6.0 km | Local Delivery – Greater São Paulo area up to 6 km | R$ 12.00 |
| 6.0 – 8.0 km | Local Delivery – Greater São Paulo area up to 8 km | R$ 15.00 |
| 8.0 – 10.0 km | Local Delivery – Greater São Paulo area up to 10 km | R$ 20.00 |
| 10.0 – 14.0 km | Local Delivery – Greater São Paulo area up to 14 km | R$ 25.00 |
| 14.0 – 20.0 km | Local Delivery – Greater São Paulo area up to 20 km | R$ 29.00 |
| 20.0 – 28.0 km | Local Delivery – Greater São Paulo area up to 28 km | R$ 35.00 |
| 28.0 – 34.0 km | Local Delivery – Greater São Paulo area up to 34 km | R$ 40.00 |
| 34.0 – 42.0 km | Local Delivery – Greater São Paulo area up to 42 km | R$ 46.00 |
Shipping costs are subject to change on special dates, such as Valentine's Day, Mother's Day, etc. Some areas may also be unavailable on these dates.
2) Deliveries by carriers or postal services
Some products may be available for delivery throughout Brazil via postal service or courier. For these methods, the indicated delivery date serves only as a reference, so that the product can be shipped and delivered as close as possible to that date, considering the estimated delivery time shown by the system at the time of purchase. It is not possible to guarantee this delivery date or time.
The customer can be provided with tracking codes from the carriers to follow the delivery.
If you need fast or scheduled delivery of flowers or gift baskets in other cities, we recommend our Uniflores store, where you can find the most beautiful flowers and gift baskets available for delivery to over 2000 cities throughout Brazil.